At Chrome Hearts Hoodie Canada, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website: https://chromehearts-hoodie.ca.

📌 Information We Collect

When you interact with our website, we may collect the following types of personal information:

  • Personal Identifiers (e.g., name, email address, shipping/billing address, phone number)

  • Payment Information (processed securely via third-party payment gateways; we do not store your credit card data)

  • Order Information (items purchased, order history, shipping preferences)

  • Technical Data (IP address, browser type, device information, referring website)

🛍️ How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase

  • Send shipping updates and customer service support

  • Personalize your shopping experience

  • Improve our website, services, and marketing

  • Detect and prevent fraud or security breaches

📬 Marketing and Communication

If you opt in to receive marketing emails, we may send you:

  • Special offers and promotions

  • Product updates and new arrivals

  • Exclusive sales and events

You can opt out of these emails at any time by clicking the “Unsubscribe” link in our emails or by contacting us at support@chromehearts-hoodie.ca.

🛡️ How We Protect Your Data

We take security seriously and implement reasonable safeguards to protect your personal information, including:

  • SSL (Secure Socket Layer) encryption

  • Secure payment processing through trusted gateways (e.g., Stripe, PayPal)

  • Access controls and authentication measures

We do not sell, rent, or share your personal information with third parties for marketing purposes.

🔁 Sharing Your Information

We only share your personal information with trusted service providers necessary to:

  • Process payments

  • Deliver your orders (e.g., shipping carriers)

  • Maintain and improve our website (e.g., analytics tools like Google Analytics)

These third parties are only given the information they need and are obligated to keep it confidential.

🍪 Cookies and Tracking

We use cookies and similar tracking tools to enhance your browsing experience. Cookies help us:

  • Remember items in your cart

  • Track website usage

  • Deliver relevant ads and promotions

You can adjust your cookie settings in your browser at any time.

📦 Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders

  • Comply with legal and tax obligations

  • Resolve disputes and enforce our agreements

👶 Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

🇨🇦 Your Privacy Rights (Canada)

Under Canadian law (PIPEDA), you have the right to:

  • Access your personal data

  • Request corrections or updates

  • Withdraw your consent

  • Request deletion of your data (where applicable)

To exercise any of these rights, email us at:
📧 support@chromehearts-hoodie.ca

🔄 Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the revised effective date. Please review it regularly to stay informed.

📞 Contact Us

If you have any questions or concerns about this policy or your personal data:

Chrome Hearts Hoodie Canada
📧 Email: support@chromehearts-hoodie.ca
🌐 Website: https://chromehearts-hoodie.ca